´óÄ̸£Àû¼§Collaborative Services Logo

´óÄ̸£Àû¼§Collaborative Services

Figuring out what we can do better together than apart.

— Ellen Herbst, Senior Vice Chancellor Administration and Finance

Summary Statement

The ´óÄ̸£Àû¼§'s (USM) Collaborative Services is dedicated to enhancing collaboration and efficiency across USM's institutions. By streamlining operations and providing centralized support, collaborative services allow our institutions to focus on their core mission-delivering exceptional education, research, and community impact.

Mission

To foster collaboration, efficiency, and enhance the overall quality of services within and across the ´óÄ̸£Àû¼§through the expansion and refinement of collaborative services.

Core Values

  • Accuracy, consistency, and repeatability
  • Collaboration
  • Compliance and risk mitigation
  • Prioritize change management
  • Process innovation
  • Rigorous project and portfolio management
  • Transparency through shared governance

Latest News

  • The Benchmark Study project has completed interviews with all ´óÄ̸£Àû¼§Office leadership. Next steps include institutional surveys and interviews with an expected project closure in August.
  • The Student Data Readiness project has completed all deliverables for Salisbury University and the data discovery sessions with Towson University.

Purpose

´óÄ̸£Àû¼§is currently growing the use of collaborative services in many areas where we are considering broad opportunities, not just administration and technology. Our approach is to produce better service and outcomes, balanced with the unique needs of each institution.

Frequently Asked Questions

The purpose of this initiative is to increase collaboration, increase effectiveness and efficiencies, reduce redundancies, and to assist with staffing challenges.
No. Institutions have the opportunity to join collaborative services or continue with their current model.
Talk to your supervisor and leadership. If you want details on collaborative services, please look at the Contact section of this website.

Annual Assessments

An annual assessment of each collaborative service and the ´óÄ̸£Àû¼§collaborative service organization will be developed each year beginning in 2026. Assessments will be published to this area and will include accomplishments, course corrections, lessons learned, metrics/KPIs, milestones, and future year plans.

Collaborative Services Catalog

´óÄ̸£Àû¼§Collaborative Services

Broader Collaborative Services

Active Projects

  • eLearning Shared Contracts: MEEC survey distributed to inform decision on a MEEC or ´óÄ̸£Àû¼§RFP.
  • Compensation Administration Tool: Business case draft under development including financial modeling. Goal to complete the business case by June 30.
  • Student Data Readiness: Towson deliverables will complete in early June. Coppin State University data discovery sessions to take place in June, followed by UMBC in July.

Ideas

We continually engage with ´óÄ̸£Àû¼§institutions to stay in touch with their needs and understand potential collaborative services opportunities. A collective word cloud of ideas collected to date is below.

Word Cloud of Ideas

Contact and Organization

Collaborative Services Ideas and Requests










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